Customer Service

I call Michaels:
me: May I speak to someone in the scrapbooking section?
them: Yes, one second.
tic, toc, tic, toc...(I'm thinking of the lecture I will receive on using too many cell phone minutes)
them: I can help you
me: I'm looking for top loading, 12x12 page protectors for strap hinge albums, do you have any?
them: yes, we have those
me: the top loading kind?
them: yes
me: great, thank you!
I load the infant unwillingly into the carseat, drive my gas guzzling SUV to Michaels, take pity on the infant and take her out of the car seat to sit in the "big girl" stroller, and trek into Michaels. BUT I don't find what I'm looking for. I do however find the exact guy I had spoke to earlier.
me: excuse me, could you help me? I spoke to you just a minute ago I'm looking for the top loading 12x12 page protectors for the strap hinge albums
them: sure, here they are
me: oh, these are slide on not top loading
them: oh, you want top loading
me: (grinding my teeth) yes.
them: sorry, we don't have those, I'm sorry
me: it's okay I drag myself out to the car, put the now heart broken infant back into the torturous car seat and drive my gas guzzling SUV back home.

Really it's not 'okay' why did I say it was?? Because he said he was sorry, and I actually believed him.

Note: All comments now have to be approved by me due to a mean stranger leaving inappropriate messages.